Returns & Exchanges
At QUICKPLAY, we stand by the quality of our sports equipment and offer a 30-day window for returns or exchanges on all unused gear in its original packaging. Our goal is to ensure you have the right tools to elevate your game, backed by a straightforward and fair return process.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to return or exchange.
- 2.Print Your Label
Once approved, download and print the prepaid shipping label provided via email and securely attach it to your original packaging.
- 3.Drop Off Package
Take your prepared package to any authorized carrier drop-off location or schedule a pickup to send your gear back to our facility.
- 4.Receive Refund or Exchange
After our team inspects the returned equipment, we will process your full refund or ship out your new exchange items within 5-7 business days.